Honda Remanufactured Parts Policy & Procedures

American Honda charges a core deposit when Honda remanufactured parts are purchased. This core deposit is fully refundable if the used Honda product is returned and it meets the criteria established by American Honda.  Following is the Honda remanufactured core return criteria.

The following covers general policies & procedures for the follwoing Honda remanufactured products:
ABS Modulators (Antilock Brake System)
Air Conditioning Compressors
Aletrnators
Brake Calipers
Drive Shafts
Power Steering Pumps
Power Steering Racks
Starters


Core Return Policies

The core must be return in the same box that the remanufactured unit was shipped in.  To receive full credit, core must be returned in this box.  Cores returned in a box other than the original will NOT be accepted for core credit.
The returned core must match the remanufactured unit that was shipped.  The part number on the core must match the part number on the box or NO credit will be issued.
HondaPartsDirect.com will inspect the returned core for originality and will reject any damaged, disassembled or improperly prepared corers.
Cores should be returned withiin 30 days so that they can be returned to American Honda within time limits.
UPS Ground is the approved freight method for core returns. Return shipping fees are the responsibility of the buyer.


Core Preparation

All Remanufactured Parts

Drain any internal fluids and seal inlets and outlets as required by DOT and EPA refulations; failure to do so may result in damage or cleanup costs by UPS.
All cores must be fully assembled.  A disassembled core will be considered unusable and NO credit will be issued.
Cores with visible damage caused by anything other than an internal failure will be rejected outright with NO core credit reimbursement.
Pack the core in the shipping container provided. Failure to do so will result in NO credit issued.
Non original equipment cores will not receive a credit.


Starters and Alternators

Tha core must be a Honda Genuine starter or alternator identified by the Honda part label, manufactured by Denso, Delphi, Remy, Hitachi, Mitsuba, CME, Mitsubishi or Isuzu.
Cores that have been remanufactured by the aftermarket will NOT be accepted.
Alternator core pulleys must turn freely.  Frozen cores will NOT qualify for core credit because they cannot be remanufactured.
Broken pulleys will NOT be accepted for alternator core credit.


Brake Calipers

DO NOT remove pistons or separate the caliper halves.
Remanufactured calipers do not include new brake pads or parking brake cable guide brackets.  Those parts must be ordered separately.


ABS Modulators

DO NOT
return the pressurized Gas Accumulator with the modulator; Accumulators are not part of the Remanufactured Parts Program.  If a new accumulator is needed for repair, it must be orderred separately.
After draining, plug the inlet hole and sweal the core in the plastic bag provided.


Air Conditioning Compressors

Shipping plates, O-rings and bolts that came with the remanufactured compressor must be returned and securely attached to the core.
Broken, damaged, or disassembled cores will NOT qualify for core credit.
Core must be a Honda brand product.
Frozen or locked compressors will NOT qualify for core credit.
Cores that are overheated (dark, discolored, shrunken, bubbled labels, or melted sensors), will NOT be accepted for credit.


Alloy Wheels

The core alloy wheel must be an original equipment Honda brand alloy wheel. Return of an aftermarket brand will NOT be accepted.
Honda accessory wheels will NOT be accepted and no credit will be issued.
Steel wheels are NOT accepted for core credit.


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